Cellphones getting water damage is nothing new. Before the iPhone, I had a flip phone that fell into a swimming pool. The first thing everyone told me to do was to dry the phone out with rice.
The idea is that the rice will draw out any excess water, saving your phone from being destroyed by water damage.
This method remains many people’s tried-and-true method for saving a waterlogged phone, and I’ve seen it work firsthand.
However, a new support document by Apple has just come out, and the company is asking people to please not place their iPhones in a bowl or bag of rice.
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An iPhone in a bowl of rice (Kurt "CyberGuy" Knutsson)
Apple is now warning customers that placing their iPhones into a bowl or bag of rice might actually slow down the drying process and damage their phone’s internal components. In particular, the company warns that small particles of wet rice may end up in your iPhone, damaging the phone’s logic board.
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Wet iPhone (Kurt "CyberGuy" Knutsson)
Next time your iPhone takes a dip in the swimming pool or the toilet, instead of running for the rice in the cabinet, Apple suggests doing this instead.
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Apple suggests that your first immediate step should be lightly tapping the iPhone against your hand with the charging connector pointed down. This should pull some of the water inside your iPhone out. Don’t be alarmed if only a few drops of water come from the connector port. Leave your iPhone somewhere dry, with some airflow.
Image of an iPhone and power cord (Kurt "CyberGuy" Knutsson)
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You should leave your iPhone alone for a period of 30 minutes. Once 30 minutes have gone by, you can attempt to charge your iPhone again. If your iPhone charges, congratulations. There’s no water damage to your iPhone and you can resume using it. If you receive an alert saying “liquid detected in USB-C (or lightning) port,” you unfortunately still have water in your iPhone. However, luckily, hope isn’t lost.
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Liquid Detected alert on iPhone (Apple)
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If you receive an alert saying “liquid detected in USB-C (or lightning) port,” you unfortunately still have water in your iPhone. Apple warns against using a blow-dryer or any other heat gun device to dry your iPhone after it takes a splash. You should instead leave your phone in a dry area with some airflow and allow for 24 hours to pass. A room with a ceiling fan is a great place to leave your iPhone while it dries.
Charging Not Available alert on iPhone (Apple)
After 24 hours have passed, you should try to charge your iPhone again. If your iPhone charges, you are all good. If it doesn’t charge, Apple recommends removing the charging cable from the wall outlet and changing electrical sources for a moment. Apple recommends against trying to insert a cotton swab or any other foreign object into your charging port.
If your iPhone’s charging port is damaged or not working properly, you may want to consider alternative charging methods that do not rely on the port. For example, some iPhones support wireless charging, which uses a magnetic pad or stand to charge your phone without plugging in a cable. This way, you can avoid inserting anything into the port and prevent further damage.
Now, if all that doesn’t work and your iPhone still does not charge or shows signs of water damage, such as a wet screen, distorted audio or malfunctioning buttons, you may need to contact Apple for repair or replacement. You can check your warranty status and common issues not covered under warranty by clicking here.
Remember to back up your data before sending your iPhone for repair, as you may lose some or all of your information.
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It’s important to remember that all iPhones since the iPhone 12 are able to safely withstand submersion in water of up to 20 feet for 30 minutes. If you do end up dropping your iPhone in the water, just don’t run for the rice.
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